Last updated: October 5, 2026
1. Who we are
This website, arisavo.com, is operated by Arisavo (“we”, “us”). We handle personal information in accordance with Japan’s Act on the Protection of Personal Information (APPI) and other applicable laws. You can contact us at [email protected].
2. Information we collect
Information you provide. When you use the contact form we receive your name, email address, company name (optional), the service you are interested in, a budget range (optional) and the message you write. If you email us directly, we receive your email address and whatever you include.
Technical information. When you visit the site, certain information is collected automatically, such as your IP address, browser and device type, pages viewed and the time of access. This is collected through our web server logs and through Google Analytics.
3. How we use information
- To reply to your enquiry and prepare proposals;
- To operate, secure and improve the website and our services;
- To comply with legal obligations.
We do not sell personal information, and we do not send marketing email unless you have asked for it.
4. Third-party services and external transmission
The website uses the following external services, which may receive information from your browser:
| Service | Provider | Information sent | Purpose |
|---|---|---|---|
| Google Analytics 4 | Google LLC | Pages viewed, approximate location, browser and device information, IP address and cookie identifiers | Understanding how the site is used so we can improve it |
| Google Fonts | Google LLC | IP address and browser information | Delivering web fonts |
| Gmail (email delivery) | Google LLC | Contents of contact-form submissions | Delivering your enquiry to us |
Information handled by these providers may be processed in countries outside Japan, including the United States. Please see Google’s privacy policy for how it handles data.
5. Cookies
Google Analytics uses cookies to distinguish visitors and sessions. You can refuse or delete cookies in your browser settings, or install Google’s opt-out browser add-on. Refusing cookies does not prevent you from using the site.
6. Sharing and disclosure
We do not provide personal information to third parties except to the service providers listed above, where required by law, or with your consent.
7. Retention
We keep enquiry emails only as long as needed to respond to you and to manage any resulting business relationship, and delete them when they are no longer necessary. Web server logs are kept for a limited period for security and troubleshooting.
8. Security
The website is served over HTTPS. We take reasonable measures to prevent unauthorized access, loss or leakage of personal information, and limit access to those who need it.
9. Your rights
You may request disclosure, correction, deletion or suspension of use of your personal information that we hold. Please email [email protected]; we may need to verify your identity and will respond within a reasonable period.
10. Children
This website is intended for businesses and is not directed to children. We do not knowingly collect personal information from children.
11. Changes to this policy
We may update this policy from time to time. The latest version is always available on this page with its update date.
12. Contact
Questions about this policy or your personal information: [email protected].